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Severino Ricci
  • Male
  • Italy

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  • Gaia Cavallaro
  • Zainab Ali
  • Davide Giannella
  • Remi Vespa
  • Carla Melchior
  • Oliver Richner

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Latest Activity

Severino Ricci posted a blog post

Airline Strategic Alliances

One among very many Global Strategic Alliances I have always been fascinated by, is the Airlines Partnerships. Originally conceived as a small-scale cooperation agreement made among very few airlines, alliances have grown into huger and more ambitious projects, becoming the world’s biggest one, in my opinion. Current three major…See More
Oct 2, 2016
Severino Ricci posted a blog post

Holidays in The Dolomites, northeastern Italian Alps

Looking for the perfect getaway in the Italian mountains? Hotels Regina delle Dolomiti, located in Val di Fiemme, offers a pleasant stay. Take a peek at the hotel website See More
Sep 18, 2016
Severino Ricci posted a blog post

“dall’alto i problemi sembrano più piccoli”

This Summer I had the privilege to meet Paolo Angelo Nespoli (ASI/ESA Astronaut) who gave a speech on teamwork and passion, at our Corporate Event. Such an honor! His book “dall’alto i problemi sembrano più piccolo” is a must-read one. In 2007, Italian austronaut and engineer Paolo Angelo Nespoli first traveled into space…See More
Sep 4, 2016
Severino Ricci posted a blog post

Promoting BAIA on Linkedin

451 views on my Linkedin update “BAIA Link” within a very short time-frame (7 days only), amazing result. I’ll continue promoting our Association. See More
Aug 28, 2016
Severino Ricci posted a blog post

Communication, and The World of Communication

During the period that I have been a member of an editorial board, I came to realize that being able to communicate is paramount the very minute you embark on a project where conveying your own thoughts in a plain and clear way is the overriding factor. During the time that I spent on the editorial board of a company…See More
Aug 27, 2016
Severino Ricci posted a blog post

Customer Service Main Skills

Below I'll cover the main-needed skills in customer service, to me, for mastering this important position: Flexible approachNaturally communicativeRelational and Organisational skillsPrecise and able to concentrate on task at hand, while working under pressurePatience and AttentivenessAbility to listenClear…See More
Aug 23, 2016
Severino Ricci joined BAIA LINK's group

Los Angeles

BAIA members and friends based in Los Angeles and Orange County.
Aug 21, 2016
Severino Ricci posted blog posts
Aug 20, 2016
Severino Ricci is now a member of BAIA Link
Aug 19, 2016

Profile Information

First Name:
Last Name:
Online Profile (e.g. Linkedin, Facebook, or twitter):
Job Title:
Customer Service Manager
My reason to join BAIA Link:
To stay in touch with the business community, To expand my professional network, To learn about events, To learn about jobs, To post content on BAIA Link, Other
Business Area of Interest:
Advertising and Marketing, Airlines and Hotels, Apparel and Fashion, Chemicals, Consulting, ECommerce, Energy, Entertainment and Media, Food and Beverage, Transportation
About Me:
My passion for the U.S. culture mostly encourages and motivates me to a professional and personal change.

I professionally grew up in dynamic environments where business processes have always been seen in the context of compliance with the quality requirements. I have always focused my efforts to be kept up-to-date and my professionalism in the Customer Service and Logistics departments of different sectors, namely, Consumer Goods, Chemicals, Direct Marketing, Cosmetics, Pharmaceuticals, Medical Device etc., with increasing responsibilities in all function areas.

My experience is matured both in multinational context, and in medium-sized streamlined and informal organizations. I reached the targets with professional and personal satisfaction in both contexts.

My professional skills, perfect sense of organization with an ability to clearly lead my team towards the goals necessary to be achieved would be a great asset to the organization I work for. Thus, I think that such experience is surely appreciated by any company requiring to optimize its cost efficiency with activity planning in order to improve its customer service.

Severino Ricci's Blog

DIVA Interactive System: Successful Innovation

Posted on May 21, 2017 at 8:30am 0 Comments

When launching a new product in the market or promoting the already existing commodity in the business, awareness creation is important because it determines how returns will be generated.


As we know, the primary purpose of marketing a successful innovation is to increase a firm’s…


Dream Job and Career Goals

Posted on May 11, 2017 at 1:30am 0 Comments

For many people the road to success and the road to happiness diverge somewhere along the way. People sometimes feel they have to choose.…


Analysing Leadership Concepts & Styles

Posted on April 14, 2017 at 12:29pm 0 Comments

Every business, as we all know, has a desire to succeed in the competitive business market and achieve the desired set targets.  Success is contagious, and individuals can go beyond all odds to achieve success.  The strategies that one applies to achieve success as either an individual or business will…


Leader's development

Posted on April 1, 2017 at 6:30am 0 Comments

Every business has a desire to succeed in the competitive business market and achieve the desired set targets.  Success is contagious, and individuals can go beyond all odds to achieve success.  The strategies that one applies to achieve success as either an individual or business will determine the…


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