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Yelp is Seeking an Italian User Operations Associate! (San Francisco)

Are you: Useful? Funny? Cool? Yelp.com is looking for a smart Italian speaker to join our User Operations team in sunny downtown San Francisco! You must be fluent, and have intimate familiarity with Italian culture. This is a contract-to-hire, entry-level position with our User/Business Support team to help evaluate user-generated content (think: reviews, photos, talk threads, etc.) in accordance with Yelp's Content Guidelines and Terms of Service. You must be organized, responsible and work well in a fast-paced environment. The ideal candidate is research-oriented, Internet savvy and has strong attention to detail. Oh, and not to mention, has considerable living experience in an Italian metropolis.

Responsibilities:
* Evaluate user-generated content (reviews, photos, messages, talk threads, etc) in accordance with our Content Guidelines and Terms of Service
* Respond to user & business owner inquiries
* Research and evaluate business listing data
* Flawlessly update business information on Yelp's website

Requirements:
* Fluency in written and conversational Italian, preferably this is your first language/mother tongue
* Fluent in written and conversational English, able to read and respond to both casual and professional English correspondences over e-mail.
* Minimum of 1-3 years work experience with eligibility to work in the U.S.
* 4-year college degree
* Excellent writing/copy editing skills
* Attention to detail with the ability to complete a large volume of work quickly
* Demonstrated flexibility in a fast-changing environment
* Strong online fact-checking skills and comfortable using a Mac
* Great attitude

To apply, please email your resume and a short cover letter touching on the above requirements and responsibilities to userops@yelp.com

Tags: Jobs, Yelp

Views: 247

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Hi Veronica, is this position still open?

Hi Loris, I don't work for Yelp so I have no idea whether the position is still open or not, sorry!
Thanks

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